Your pharmacy,in every patient's pocket
My Pharmacy App is your own branded app where patients order repeat prescriptions, book appointments and get real-time updates — keeping them connected to your pharmacy, and every request connected to ConX.
A branded app that keeps patients with you
My Pharmacy App is a branded mobile app, linked directly to your pharmacy, that lets patients order repeat NHS prescriptions, book services, receive updates and stay connected from their phone. It helps reduce prescription leakage and strengthens long-term patient relationships — with every request flowing into ConX.
One app, everything your patients need
Branded to your pharmacy, connected to ConX.
Home
Everything your patients need, in one branded app
Repeat prescription ordering
Patients order repeat NHS medicines in a few taps, straight to your pharmacy.
Appointment booking
Patients book NHS and private services from their phone; bookings land in ConX.
Real-time updates & notifications
Keep patients informed at every step — request received, approved, ready to collect.
Secure messaging
A private channel for patients to reach the pharmacy without phone-call queues.
Medication reminders
Gentle reminders help patients stay on their medicines and reorder on time.
Branded & connected
White-labelled to your brand, published on iOS & Android, wired directly to ConX.
Keep patients connected to your pharmacy
Reduce prescription leakage
Make it easier for patients to order repeats directly through your pharmacy instead of switching elsewhere.
Improve patient convenience
Patients request prescriptions, receive updates and manage repeat medicines from their phone.
Strengthen long-term relationships
Stay connected with regular patients through a branded digital experience linked to your pharmacy.
Serve your repeat patients with ease
Step 1
Patients open your app
They log in to your pharmacy's own branded mobile app.
Step 2
Request repeat medicines
Repeat prescriptions are reviewed and requested digitally.
Step 3
Requests reach the pharmacy
Orders are sent straight to your pharmacy, ready to action.
Step 4
Patients stay updated
They receive progress and collection updates in real time.
Step 5
Manage within ConX
Your team handles every repeat request in the ConX workflow.
Step 1
Patients open your app
They log in to your pharmacy's own branded mobile app.
Step 2
Request repeat medicines
Repeat prescriptions are reviewed and requested digitally.
Step 3
Requests reach the pharmacy
Orders are sent straight to your pharmacy, ready to action.
Step 4
Patients stay updated
They receive progress and collection updates in real time.
Step 5
Manage within ConX
Your team handles every repeat request in the ConX workflow.
Your brand, in patients' hands
My Pharmacy App is published under your pharmacy's own name, logo and colours — on the App Store and Google Play. Patients download your app, not a third party's.
Designed for every pharmacy
Independent pharmacies
Keep your repeat patients loyal, and cut repeat-prescription phone calls and queues, with a branded app that keeps regulars connected.
Explore more
Pharmacy chains
Let patients order repeat medicines from any branch across your chain, without repeating the process — one consistent app group-wide.
Explore moreThe impact of a connected patient app
Measurable improvements in loyalty and workload.
Reduced prescription leakage
Keep repeat patients ordering with you, not with third-party apps.
Fewer repeat-order phone calls
Free your team from queues and repetitive phone requests.
More repeat patients retained
A branded, personal channel that keeps regulars loyal.
Figures to be evidenced before launch.
Frequently asked questions
It gives patients a simple, branded way to manage repeats directly through your pharmacy instead of third-party apps — keeping repeat ordering, updates and communication in one experience, so patients are less likely to move elsewhere.