Introduction
This Cookie Policy explains how healthya ConX, powered by ADDVantage Digital Solutions Ltd, uses cookies and similar technologies on our website. It is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025.
What are Cookies?
Cookies are small text files placed on your device by websites you visit. They help websites remember your actions and preferences (such as login, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another. Cookies cannot install malicious software or access information on your device beyond what you have permitted.
Types of Cookes We Use
Cookie Type | Consent Required | Description / Examples |
|---|---|---|
Strictly Necessary | No | Essential for website operation (e.g., login, security, shopping cart) |
Analytics / Performance | Yes | Track usage for site improvement |
Marketing / Advertising | Yes | Track user activity for advertising |
Functional | Yes | Enhance site functionality (e.g., chat widgets) |
Personalisation | Yes | Remember user preferences |
How We Use Cookies
We use cookies to:
- Ensure the website functions properly (strictly necessary cookies)
- Analyse how our website is used (analytics cookies)
- Personalise your experience (functional and personalisation cookies)
- Provide relevant advertising (marketing cookies)
Legal Basis and Consent
- Strictly necessary cookies are set automatically and do not require your consent.
- Non-essential cookies (analytics, marketing, functional, personalisation) are only set with your explicit consent.
- Consent is obtained via a clear cookie banner, with equally prominent “Accept” and “Reject” options, and a “Manage Preferences” link for granular control.
- No non-essential cookies are set before you provide consent.
- You can withdraw or change your consent at any time via the cookie settings on our website.
Third Party Cookies
Some cookies may be set by third-party services we use on our website. We will clearly identify these third parties and explain what they do with the information collected.
How to Manage Cookies
You can manage your cookie preferences at any time by:
- Using the cookie banner or “Manage Preferences” link on our website
- Adjusting your browser settings to block or delete cookies
Duration of Cookies
Cookies may be set for a session (deleted when you close your browser) or persistent (remain on your device for a set period). Details of each cookie’s duration are available in our cookie settings.
Your Rights
- You have the right to accept or reject non-essential cookies at any time.
- You can access, rectify, or erase your personal data as described in our Privacy Policy.
- If you have concerns about our use of cookies, you can contact us at cs@healthya.co.uk.
Updates to this Policy
We review and update our Cookie Policy regularly to reflect changes in law or our use of cookies. The latest version will always be available on our website.
Contact Us
For any questions about this Cookie Policy or your data rights, please contact us at cs@healthya.co.uk. For more information, see our Privacy Policy.
This policy ensures compliance with UK GDPR, PECR, and the Data (Use and Access) Act 2025, and follows the latest guidance from the Information Commissioner’s Office (ICO).