Cookie Policy

Section 1: Introduction

This Cookie Policy explains how healthya ConX, powered by ADDVantage Digital Solutions Ltd, uses cookies and similar technologies on our website. It is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025.

Section 2: What are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your actions and preferences (such as login, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another. Cookies cannot install malicious software or access information on your device beyond what you have permitted.

Section 3: Types of Cookes We Use

Types of Cookes We Use

Cookie Type	Consent Required	Description / Examples
Strictly Necessary	No	Essential for website operation (e.g., login, security, shopping cart)
Analytics / Performance	Yes	Track usage for site improvement
Marketing / Advertising	Yes	Track user activity for advertising
Functional	Yes	Enhance site functionality (e.g., chat widgets)
Personalisation	Yes	Remember user preferences

Section 4: How We Use Cookies

We use cookies to:

Ensure the website functions properly (strictly necessary cookies)
Analyse how our website is used (analytics cookies)
Personalise your experience (functional and personalisation cookies)
Provide relevant advertising (marketing cookies)

Section 5: Legal Basis and Consent

Strictly necessary cookies are set automatically and do not require your consent.
Non-essential cookies (analytics, marketing, functional, personalisation) are only set with your explicit consent.
Consent is obtained via a clear cookie banner, with equally prominent “Accept” and “Reject” options, and a “Manage Preferences” link for granular control.
No non-essential cookies are set before you provide consent.
You can withdraw or change your consent at any time via the cookie settings on our website.

Section 6: Third Party Cookies

Some cookies may be set by third-party services we use on our website. We will clearly identify these third parties and explain what they do with the information collected.

Section 7: How to Manage Cookies

You can manage your cookie preferences at any time by:

Using the cookie banner or “Manage Preferences” link on our website
Adjusting your browser settings to block or delete cookies

Section 8: Duration of Cookies

Cookies may be set for a session (deleted when you close your browser) or persistent (remain on your device for a set period). Details of each cookie’s duration are available in our cookie settings.

Section 9: Your Rights

You have the right to accept or reject non-essential cookies at any time.
You can access, rectify, or erase your personal data as described in our Privacy Policy.
If you have concerns about our use of cookies, you can contact us at cs@healthya.co.uk.

Section 10: Updates to this Policy

We review and update our Cookie Policy regularly to reflect changes in law or our use of cookies. The latest version will always be available on our website.

Section 11: Contact Us

For any questions about this Cookie Policy or your data rights, please contact us at cs@healthya.co.uk. For more information, see our Privacy Policy.

This policy ensures compliance with UK GDPR, PECR, and the Data (Use and Access) Act 2025, and follows the latest guidance from the Information Commissioner’s Office (ICO).

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