Offer more treatments without in-house prescribing limits
Connect patients to trusted remote prescribers through ConX — and keep the patient with your pharmacy.
What is ConX Online Doctor Integration?
ConX Online Doctor Integration connects pharmacies to trusted remote prescribers when a service can't be delivered in-house. Patients complete an online consultation and, where clinically appropriate, receive a prescription through the pharmacy — helping you expand private treatments, retain more patients and keep services running without relying entirely on in-house prescribing capacity.
Expand private treatments more confidently
Retain more patients
Continue the patient journey through your pharmacy instead of referring patients elsewhere for treatment access.
Expand treatments without prescribing limits
Offer more private treatments without relying entirely on in-house Independent Prescriber availability.
Faster access to treatment
Help patients access consultations and, where appropriate, treatments more quickly through connected remote prescribers.
Integrating with online doctors through ConX
Step 1
Patient requests
The patient requests a treatment or consultation through the pharmacy.
Step 2
Online consultation
A questionnaire and remote consultation are completed online.
Step 3
Clinician reviews
A regulated clinician reviews the consultation and patient information.
Step 4
Prescription sent
Where appropriate, approved prescriptions are sent into the pharmacy workflow.
Step 5
Pharmacy supplies
The pharmacy dispenses and supplies the treatment to the patient.
Step 1
Patient requests
The patient requests a treatment or consultation through the pharmacy.
Step 2
Online consultation
A questionnaire and remote consultation are completed online.
Step 3
Clinician reviews
A regulated clinician reviews the consultation and patient information.
Step 4
Prescription sent
Where appropriate, approved prescriptions are sent into the pharmacy workflow.
Step 5
Pharmacy supplies
The pharmacy dispenses and supplies the treatment to the patient.
Expand your services with a network of prescribers
Independent pharmacies
Unlock additional private services and treatments without needing full in-house prescribing coverage for every consultation.
Pharmacy chains
Extend prescribing coverage across multiple branches without relying entirely on local Independent Prescriber availability.
Frequently asked questions
Where clinically appropriate, a regulated remote prescriber can issue a prescription following an online consultation, which is then dispensed through your pharmacy. Treatment is always subject to the clinician's assessment.