ConX feature

A simpler way for patients to order repeat medicines

Give patients an easy way to order repeat medicines — keeping prescriptions, and long-term relationships, with your pharmacy.

Branded patient app
Secure prescription ordering
Real-time updates
NHS Repeat Prescription in ConX
About

What is the ConX Repeat NHS Ordering App?

The ConX Repeat Ordering App lets patients order repeat NHS prescriptions through a branded mobile or web app linked directly to your pharmacy. Patients request medicines, receive updates and stay connected — helping reduce prescription leakage and strengthen ongoing patient relationships.

Benefits

Keep patients connected to your pharmacy

Reduce prescription leakage

Reduce prescription leakage

Make it easier for patients to order repeats directly through your pharmacy instead of switching elsewhere.

Improve patient convenience

Improve patient convenience

Let patients request prescriptions, receive updates and manage repeat medicines from their phone or computer.

Strengthen long-term relationships

Strengthen long-term relationships

Stay connected with regular patients through a branded digital experience linked to your pharmacy.

How it works

Issue repeat medications with ease through ConX

Step 1

Log in to the app

Patients log into the pharmacy's branded app or web portal.

Step 2

Request repeats

Repeat medicines are reviewed and requested digitally.

Step 3

Sent to the pharmacy

Prescription requests are sent directly to the pharmacy.

Step 4

Get updates

Patients receive updates on prescription progress and collection.

Step 5

Team manages requests

Pharmacy teams manage repeat requests smoothly within the workflow.

Who it's for

Serve your long-term patients more easily

Independent pharmacies

Independent pharmacies

Keep your repeat patients loyal, and reduce repeat-prescription phone calls and queues.

Pharmacy chains

Pharmacy chains

Let patients order repeat medicines from any branch across your chain, without repeating the process.

Frequently asked questions

It gives patients a simple, branded way to manage repeats through your pharmacy rather than third-party apps — keeping ordering, updates and communication in one experience, so patients are less likely to move elsewhere.