A simpler way for patients to order repeat medicines
Give patients an easy way to order repeat medicines — keeping prescriptions, and long-term relationships, with your pharmacy.

What is the ConX Repeat NHS Ordering App?
The ConX Repeat Ordering App lets patients order repeat NHS prescriptions through a branded mobile or web app linked directly to your pharmacy. Patients request medicines, receive updates and stay connected — helping reduce prescription leakage and strengthen ongoing patient relationships.
Keep patients connected to your pharmacy

Reduce prescription leakage
Make it easier for patients to order repeats directly through your pharmacy instead of switching elsewhere.

Improve patient convenience
Let patients request prescriptions, receive updates and manage repeat medicines from their phone or computer.

Strengthen long-term relationships
Stay connected with regular patients through a branded digital experience linked to your pharmacy.
Issue repeat medications with ease through ConX
Step 1
Log in to the app
Patients log into the pharmacy's branded app or web portal.
Step 2
Request repeats
Repeat medicines are reviewed and requested digitally.
Step 3
Sent to the pharmacy
Prescription requests are sent directly to the pharmacy.
Step 4
Get updates
Patients receive updates on prescription progress and collection.
Step 5
Team manages requests
Pharmacy teams manage repeat requests smoothly within the workflow.
Step 1
Log in to the app
Patients log into the pharmacy's branded app or web portal.
Step 2
Request repeats
Repeat medicines are reviewed and requested digitally.
Step 3
Sent to the pharmacy
Prescription requests are sent directly to the pharmacy.
Step 4
Get updates
Patients receive updates on prescription progress and collection.
Step 5
Team manages requests
Pharmacy teams manage repeat requests smoothly within the workflow.
Serve your long-term patients more easily

Independent pharmacies
Keep your repeat patients loyal, and reduce repeat-prescription phone calls and queues.

Pharmacy chains
Let patients order repeat medicines from any branch across your chain, without repeating the process.
Frequently asked questions
It gives patients a simple, branded way to manage repeats through your pharmacy rather than third-party apps — keeping ordering, updates and communication in one experience, so patients are less likely to move elsewhere.