Stop losing consultation time to ineligible appointments
Identify patients eligible for consultations quickly, through digital pre-assessments — and protect your clinical time.
What is ConX Digital Triage & Pre-Assessments?
ConX Digital Health Checks assess patient eligibility through simple online questionnaires, completed before the patient speaks with the pharmacy team. Patients are guided to the right care pathway, while pharmacists receive consultation details in advance — reducing walk-ins from patients who aren't suitable for a consultation, and protecting valuable clinical time.
Protect consultation time and capacity
Reduce time wasted on ineligible patients
Identify non-eligible patients before appointments and protect your clinical time.
Assess before the consultation
Review patient information and symptoms before the consultation begins, for more focused clinical conversations.
More consistent pre-assessments
Make pre-assessments more consistent and accurate using structured digital questionnaires.
Guide near-misses to the right pathway
Where a patient isn't eligible for one service, use their pre-assessment to guide them to an appropriate alternative pathway.
Hassle-free patient eligibility checks with ConX
Step 1
Complete a health check
Patients complete a digital health check before the appointment.
Step 2
Collect information
Symptoms, medical history and eligibility questions are collected online.
Step 3
Surface red flags
Red-flag conditions and unsuitable cases are surfaced early for the pharmacist.
Step 4
Direct eligible patients
Eligible patients are directed to the correct pharmacy service pathway.
Step 5
Prepare for review
Consultation information is prepared in advance for pharmacist review.
Step 1
Complete a health check
Patients complete a digital health check before the appointment.
Step 2
Collect information
Symptoms, medical history and eligibility questions are collected online.
Step 3
Surface red flags
Red-flag conditions and unsuitable cases are surfaced early for the pharmacist.
Step 4
Direct eligible patients
Eligible patients are directed to the correct pharmacy service pathway.
Step 5
Prepare for review
Consultation information is prepared in advance for pharmacist review.
Smarter patient screening for every pharmacy
Independent pharmacies
Better consultation control: protect time by identifying suitable patients before appointments and reducing unnecessary workload.
Pharmacy chains
Make patient screening consistent across your chain and use workforce capacity more smartly across branches.
Frequently asked questions
Yes — Digital Health Checks can screen patients against NHS gateway criteria and service-suitability questions before appointments are booked, helping identify eligible patients earlier and save clinical time.